What is the defect?
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What is the consequence?
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
What is the manufacturer's remedy?
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Vehicles covered
- Volkswagen Atlas, 2024–2025
- Volkswagen Atlas Cross Sport, 2024–2025
Is your vehicle included?
- Find the 17-character VIN on the driver-side door jamb sticker or at the base of the windshield.
- Enter it on NHTSA's recall lookup at nhtsa.gov/recalls. It shows open recalls for that exact vehicle.
- Or ask any dealer for the make. A recall repair costs you nothing.
How this recall can matter to a lemon law claim
A recall repair counts as a repair attempt when the same problem keeps coming back. Keep every repair order, with the dates the vehicle went in and came out, because days out of service can count toward your state's threshold. If the problem returns after the recall repair, that history is what a claim is built on.
See your state's lemon law rules →