What is the defect?
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
What is the consequence?
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
What is the manufacturer's remedy?
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Vehicles covered
- Ford Flex, 2015–2019
- Lincoln MKT, 2015–2019
- Ford Taurus, 2015–2019
- Lincoln MKZ, 2015
- Ford Mustang, 2020
- Ford C-MAX, 2015–2016
- Ford Escape, 2015–2016
- Ford Explorer, 2015
- Ford Fiesta, 2019
- Ford Fusion, 2016
Is your vehicle included?
- Find the 17-character VIN on the driver-side door jamb sticker or at the base of the windshield.
- Enter it on NHTSA's recall lookup at nhtsa.gov/recalls. It shows open recalls for that exact vehicle.
- Or ask any dealer for the make. A recall repair costs you nothing.
How this recall can matter to a lemon law claim
A recall repair counts as a repair attempt when the same problem keeps coming back. Keep every repair order, with the dates the vehicle went in and came out, because days out of service can count toward your state's threshold. If the problem returns after the recall repair, that history is what a claim is built on.
See your state's lemon law rules →