lemonIQ
Check My Car
NHTSA recall · Reported May 23, 2025

Ford Explorer recall 2025: The driver and front passenger B-Pillar door trim may detach while driving

NHTSA campaign 25V347000, reported May 23, 2025. Ford Motor Company is the manufacturer. Below is what the recall says, how to check your own vehicle, and how a recall can matter to a lemon law claim.

Vehicles affected492,145
Models and yearsFord Explorer 2016–2017
ComponentStructure › Body
NHTSA campaign25V347000
Manufacturer's number25S53
Quick answer. A recall by itself does not make a vehicle a lemon. It matters when the repair does not fix the problem after reasonable attempts, or when the manufacturer cannot complete the repair in a reasonable time. The rules differ by state. This is general information, not legal advice.

What is the defect?

Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

What is the consequence?

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

What is the manufacturer's remedy?

Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.

Vehicles covered

  • Ford Explorer, 2016–2017

Is your vehicle included?

  • Find the 17-character VIN on the driver-side door jamb sticker or at the base of the windshield.
  • Enter it on NHTSA's recall lookup at nhtsa.gov/recalls. It shows open recalls for that exact vehicle.
  • Or ask any dealer for the make. A recall repair costs you nothing.

How this recall can matter to a lemon law claim

A recall repair counts as a repair attempt when the same problem keeps coming back. Keep every repair order, with the dates the vehicle went in and came out, because days out of service can count toward your state's threshold. If the problem returns after the recall repair, that history is what a claim is built on.

See your state's lemon law rules →

Official source: NHTSA campaign 25V347000. The recall text on this page is copied from NHTSA's recall file.View on NHTSA ›