What is the defect?
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What is the consequence?
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
What is the manufacturer's remedy?
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Vehicles covered
- Dodge Journey, 2019–2020
- Ram Promaster, 2019–2021
Is your vehicle included?
- Find the 17-character VIN on the driver-side door jamb sticker or at the base of the windshield.
- Enter it on NHTSA's recall lookup at nhtsa.gov/recalls. It shows open recalls for that exact vehicle.
- Or ask any dealer for the make. A recall repair costs you nothing.
How this recall can matter to a lemon law claim
A recall repair counts as a repair attempt when the same problem keeps coming back. Keep every repair order, with the dates the vehicle went in and came out, because days out of service can count toward your state's threshold. If the problem returns after the recall repair, that history is what a claim is built on.
See your state's lemon law rules →